Customer Service Generative AI Pega
Reaching customers efficiently and personally is more important today than ever. Pegasystems is one company that understands this need. With its Pega Customer...
Digital transformation in large (and small) organizations is often accompanied by a bouquet of pain points. Big goals and important IT concepts are often...
Today, businesses are always looking for ways to work faster and involve more people in creating apps. They want to boost productivity and get products to...
Regular upgrades of Pega software are important to take advantage of the many benefits and improvements. Each new release brings exciting new features,...
Machine Learning Pega PegaTime
Pega provides a powerful text extraction method for analyzing email content and categorizing text data. Text extraction allows you to identify named entities...
Customer Service Low-Code Pega
To analyze and categorize the content of an email, Pega provides several text categorization capabilities. Using text categorization, large amounts of data can...
Customer Service Low-Code Pega
Pega offers various text processing options. This can be especially helpful in customer service. For example, to draw conclusions about the content of an...